Last updated: 7 September 2026

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Sinclair Global Assets Limited (“Sinclair”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Notice explains how we collect, use and protect your personal information when you visit our website, register your interest, make a booking, stay at a Sinclair Collection property, interact with Sinclair Live or contact us.

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1. Who we are

Sinclair Global Assets Limited is responsible for operating the Sinclair brand, including the Sinclair Collection and Sinclair Live.

For the purposes of applicable data protection legislation, including the UK GDPR and Data Protection Act 2018, Sinclair Global Assets Limited is the data controller for personal information processed through our website and services, except where another company is independently responsible for processing your information.

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2. Information we collect

Depending on how you interact with Sinclair, we may collect:

• Name and contact details

• Country or location

• Booking and stay information

• Payment and billing information

• Marketing and communication preferences

• Information you provide when contacting us

• Information about how you use our website and emails

• Technical information such as IP address, browser and device information

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We only collect information that is reasonably necessary for the purposes described in this Notice.

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3. How we use your information

We may use your information to:

• Process and manage bookings

• Provide and manage your stay

• Communicate with you about your booking

• Provide customer support

• Manage our properties and guest experience

• Send you updates about new Sinclair destinations, Sinclair Live, experiences and news where you have agreed to receive them

• Improve our website and services

• Maintain the security of our services

• Comply with our legal obligations

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4. Marketing

If you register your interest with Sinclair, we may send you information about new destinations, Sinclair Live performances, experiences, events and Sinclair news.

You can unsubscribe at any time using the unsubscribe link in our communications or by contacting us.

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5. Bookings and payments

We use Guesty to manage reservations, availability, guest communication and hospitality operations.

Payments made through our website are processed by Stripe. Sinclair does not directly store your full payment card details.

Where necessary to provide your stay, your booking information may be shared with the relevant Sinclair Collection property or its operating company.

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6. Third-party services

We use trusted third-party providers to operate Sinclair, including:

• Wix — website hosting and website services

• Guesty — bookings, reservations and guest management

• Stripe — payment processing

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We may also use other service providers where reasonably necessary to operate our business.

These providers may process personal information on our behalf and are required to handle it appropriately and in accordance with applicable data protection requirements.

We do not sell your personal information.

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7. Cookies

Our website uses cookies and similar technologies to operate the website, understand how it is used and improve our services.

Where required by law, we will ask for your consent before using non-essential cookies.

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8. International transfers

Some of our service providers may process personal information outside the UK. Where this occurs, we will take appropriate measures to ensure that your information remains protected in accordance with applicable data protection law.

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9. How long we keep your information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to meet legal, accounting and reporting requirements.

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10. Your rights

Depending on the circumstances, you have rights under applicable data protection law to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your information

• Restrict or object to certain processing

• Withdraw consent where processing is based on consent

• Request portability of your information where applicable

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You may also object to the use of your information for direct marketing at any time.

To exercise your rights, please contact us using the details below.

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11. Data security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

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12. Children

Our website and services are not directed towards children, and we do not knowingly collect personal information from children.

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13. Changes to this Notice

We may update this Privacy Notice from time to time. The “Last updated” date at the top of this Notice shows when it was most recently revised.

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14. Contact us

If you have any questions about this Privacy Notice or how Sinclair processes your personal information, please contact:

Sinclair Global Assets Limited
Email: Contact@sinclairworld.co.uk
Registered office: 71-75, Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM
Company number: 17449992

If you are not satisfied with how we have handled your personal information, you have the right to complain to the Information Commissioner's Office (ICO).